Same Day Delivery Service is a new service we now offer in and around London. Some postcodes may be excluded.
To gain a same delivery for the London area - the service can be bought from 12am to 12:30pm. Our Drivers will collect all Same Days from 1pm from our warehouse and delivery can take 2-3 hours depending on your location. All Same Day deliveries will be delivered at the latest by 5pm.
(in some rare cases due to traffic or bad weather in your area , please expect a delay)
Discount codes cannot be used with the Same Day Service : Orders will be cancelled.
An authorised person must be available to sign for parcel. The courier can only wait a maximum of 10 mins. If no one answers the door or failing to receive the parcel, will result in the parcel being returned back to us and additional charges will apply.
PLEASE NOTE: If a security seal is broken or has been tampered with, please DO NOT accept the delivery and please inform us immediately for further action on Tel: +44(0)203 905 5552
STANDARD AND NEXT DAY
Orders received by 3pm on a weekday will be shipped the same day or in any case of unforeseen delay the following day. Orders received at the weekend after 11am on Saturday and Sunday will be shipped out on Monday.
If this is not possible, or an item is out of stock, you will be notified by e-mail or phone.
A confirmation of shipping will always be sent once goods are dispatched with a tracking number and link to trace your parcel.
Deliveries are sent Tracked Royal mail or with DPD, a signature on delivery is required, and otherwise the driver will leave a card through your door so you can rearrange your re-delivery or pick up from nearest depo. Some larger and more expensive items may be sent by Express delivery service where we will notify you with tracking ref via email.
In most cases please allow 48 hours for delivery unless you have purchased a service . Orders to British Isles, Southern Ireland please allow 3-4 working days.
A Special Express Service is available for next day delivery if requested at a charge of £7.95 (Mon-Sat).
Next-day delivery service can only be completed if the order(s) are received by 3pm. If an order is £100 or above then Next Day Tracked service by 5pm will be Free. (Saturday not guaranteed on next day tracked)
SATURDAY SPECIAL DELIVERY :
Order before 3pm on Friday and Select Special Delivery by 1pm or Saturday Special by 5pm
Sunday SPECIAL DELIVERY :
Order before 3pm on Friday and Select Special Delivery by 1pm or Sunday Special by 5pm
CLICK & COLLECT SERVICE:
Pick Up your Own parcel from a convenient location near to you. - At Stuarts London we have teamed up with IN POST UK. We have made it easier for you to pick up your parcel in your own convenient time. By selecting IN POST UK as a delivery option you can then further select a location of a Secure Electronic Locker situated in an area near you from the Options map and menu. We then post the item to the locker of your choice, where you can access the locker with your own unique code and pick up your parcel at any time convenient to you. So go ahead Click & Collect with Stuarts London 24/7.
(order before 3pm - Parcel takes 1-2 days to arrive into the locker and you will be notified and updated all the way through the delivery process - Service Operates Mon-Sat )
As we don't have a courier working on any Bank Holidays, please expect your delivery for the next working day. On Saturday's please order before 11am if you require a next day delivery in order to reach the destination by Monday.
Please Note: We do dispatch to British Arm Forces, BFPO Addresses