Royal Mail Shipping 

Royal Mail is working hard to deliver the most comprehensive and high quality service we can to all our customers, large and small. The combination of greatly increased uptake of online Christmas shopping, in no small part driven by the recent lockdown, and the ongoing COVID restrictions mean that all delivery companies are experiencing exceptionally high volumes this year. Due to this, there is currently delays with some of our orders. We highly recommend selecting the next day service for your orders as there is currently no reported delays. If you have any questions regarding your order or about delivery of your item, please do get in touch with us at: DPD currently has no reported delays for UK customers.

International Orders

Currently all international parcels are being held for 48 hours. If you have any concerns or enquires, please send us an email to quoting your WEB order number. 

Stuarts London Online

We will be operating online as usual. We highly recommend to get your Christmas orders done before 3pm on the 22nd of December.

Stuarts London Store (London) 

Following the latest governments guidelines, we will be temporarily closing the shop. Please place all orders online to guarantee their arrival. We will keep you updated as best we can.

UK Customer Support: 0203 905 5552

International Customer Support: +44 (0)203 905 5552

Our customer service office hours are as follows



Monday 11am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 5pm

Saturday 9am - 1pm



All times stated are in GMT

Thank you for your patience and we are doing everything in our power to get your orders out to you as soon as possible.