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Extended Returns & Exchanges

How it Works

Simply purchase your items now and return up until the 6th of January for a free exchange or credit note (e-wallet)

With Christmas fast approaching, we understand that you might want to get your gifts in the comings weeks. As many of your purchases with us will be presents, we have extended our returns and exchanges, this way, if the gift isn't quite right it can easily be switched after Christmas. 

If you are after a refund, you will still have to return in the usual 28 days return period. 

Why Shop Early?

Last year we found that many customers were holding back until they made a purchase that fell into the 28 day period. This left a quite a few people disappointed as the best styles and sizes sold out while they were waiting to those who planned ahead. Also during the festive season we stop all replenishment of sizes and stock, so when we are sold out of anything that will be it, we will not be getting any more unless it's one of non-seasonal products that we sell all year around. 

Please Note if you are an International customer it takes that little bit longer to get parcels over during peak seasons. We will try and keep to quoted times, however we are reliant on the courier to also keep to the quoted timing. From past experience delays during Christmas do occur simply due to the mad rush which is increasing year on year. 

Please Note

Please note if you require a refund on a purchase after Christmas all usual terms and conditions apply and must comply with our normal terms. The above extension is for only those customers wishing to make an exchange or returning for a credit note after Xmas. All Refunds will need to be within the usual 28 day period of purchase to be approved. 

 

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