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Exchanges From Inside The UK

Got the wrong size or don't like the fit? You can now return your item for FREE, without any extra delivery costs, online or In-Store at Stuarts London for an exchange.

Subject to our returns policy and 30 days returns period, to return an item for Exchange simply let us know that you would like to exchange your item by contacting our customer services team via email at sales@stuartslondon.com  or via Telephone at 0203 905 5552.

Alternatively you can exchange your item at our London shop. For directions to our store please click here.

* Please note that not everything you see online is available in-store. We recommend calling a member of our shop floor team to double check whether the item you want is available by calling 0208 7494056.

**Items marked for a refund cannot be accepted in-store

 

How To Exchange Your Item?

 

  1. Let Us Know
  2. Once we have received your request for exchange our customer services team will send you a Pre-paid returns label FREE of charge
  3. Print off a Returns label marking EXCHANGE, letting us know what you would like, to exchange your item for and the reason
  4. Send your items back to us using your local post office*
  5. As soon as we receive your item we let you know and send you out your item for exchange

 

*Please make sure that your get your receipt as proof of delivery

 

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